Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit this website or use our services, including booking a vacation rental, submitting an inquiry, or contacting us.

This website is owned and operated by Hemlock Management, LLC, a Wyoming limited liability company doing business as Anchor & Isle FMB (“we,” “us,” or “our”). References to “we” or “our” throughout this Privacy Policy refer to Hemlock Management, LLC.

By using this site, you agree to the practices described below.

  1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number
  • Booking Details: Dates of stay, number of guests, property selected
  • Payment Information: Collected securely via third-party payment processors
  • User Account Info (if applicable): Login details and saved preferences
  • Technical Data: IP address, browser type, pages visited, and time spent on the site (via cookies or analytics tools)
  1. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide customer support
  • Process and manage reservations or bookings
  • Communicate important updates or confirmations
  • Improve website performance and user experience
  • Send promotional emails or offers (only if you’ve opted in)

We will never sell your personal information.

  1. Sharing of Information

We may share your data with third parties only in the following situations:

  • Service Providers: To process payments, manage bookings, or host data securely
  • Legal Requirements: When required to comply with applicable laws, legal proceedings, or government requests
  • Platform Partners: If you book via a third-party site (e.g. Airbnb, Vrbo), your data is also subject to their privacy policies
  1. Cookies & Tracking

This site uses cookies and similar technologies to:

  • Recognize returning visitors
  • Remember your preferences
  • Measure traffic and usage patterns through analytics tools

You can manage cookie preferences via your browser settings.

  1. Data Security

We implement reasonable safeguards to protect your data from unauthorized access, use, or disclosure. This includes secure payment processing and limiting access to sensitive information.

However, no internet transmission or storage method is 100% secure, and we cannot guarantee absolute security.

  1. Security Cameras

For the safety and security of the property and our guests, exterior security cameras are located at the front entry, garage, side entrance (accessing the A/C and pool equipment area), and the pool/patio and dock area. There are no cameras inside the home. These cameras record video only and are not actively monitored in real time. Footage is reviewed only as needed for damage claims, safety incidents, or legal purposes. By booking and staying at the property, you acknowledge and consent to this surveillance.

  1. Noise & Environmental Monitoring

To help maintain a respectful environment for our guests and neighbors, this home uses monitoring devices (Minut) inside the property. These devices measure sound levels, smoking/vaping indicators, and occupancy levels — they do not record audio, do not capture conversations, and do not have cameras or microphones that transmit sound. If noise, smoking, or occupancy levels exceed the limits set in our house rules, we’re notified so we can address it directly with guests. This also protects you as our guest — if a neighbor ever raises a noise complaint, this data helps confirm what actually happened at the property rather than relying on a neighbor’s account alone. By booking and staying at the property, you acknowledge and consent to this monitoring.

  1. Your Rights

If you’d like to know what personal information we have on file, request a correction, or have your information deleted, just reach out to us at stay@anchorandislefmb.com and we’ll do our best to accommodate your request. You can also opt out of promotional emails at any time by using the unsubscribe link included in those emails.

  1. Third-Party Links

This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies individually.

  1. Children’s Privacy

This website’s data collection practices are not directed at children under the age of 18. We do not knowingly collect personal information from children through this site. If we learn that we have inadvertently collected data from a child under 18, we will take steps to delete it. (This section refers only to how we collect data through the website; guests of all ages are welcome to stay at the property.)

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site indicates acceptance of any modifications.

  1. Questions or Concerns

If you have any questions about this Privacy Policy, please reach out to us at stay@anchorandislefmb.com.